ERGO network partner
Insurance information & guidanceAbout George
Insurance is easier when somebody explains what actually matters
I'm George Papadimitriou, an insurance agent based in Chania, Crete.
But the reason I work the way I do started long before I entered insurance.
I grew up in Crete.
My mother comes from Apokoronas, an area that for decades has been loved by people from abroad who bought land, restored homes, settled here and, in many cases, helped bring new life and economic activity back to villages that had slowly been emptying.
Growing up, I also saw the other side of that story.
I saw cases where people who did not know the language, the local market or the way things worked were treated unfairly simply because they did not know any better.
Later, I lived abroad myself.
That experience taught me how important even the simplest help can be when it comes from somebody local who understands the system and is willing to explain things clearly.
That is the kind of help I want to offer in return.
How I came to insurance
My professional life did not begin in insurance.
I studied Medical Laboratory Technology and later completed an MRes in Biomedical Sciences at the University of Hull in the UK.
For more than fifteen years I worked as a medical representative for Greek and multinational pharmaceutical companies.
Much of that work involved discussing treatments and medical information with healthcare professionals.
It also meant spending many years close to situations where illness, uncertainty and unexpected events could suddenly affect a person or an entire family.
Eventually, I moved into insurance.
The industry changed.
The basic question did not:
What could seriously affect this person, family, property or business — and what can reasonably be done about it?
How I work
I do not like starting with a product.
I prefer starting with the person or the property in front of me.
What are you trying to protect?
What could realistically go wrong?
What would be difficult for you to pay for yourself?
What does the insurer need to know?
And what does the proposed policy actually cover?
Only after those questions make sense do I think it is useful to talk about the insurance solution.
Why I work with English-speaking owners and residents
Living abroad myself made me understand something very simple.
Even ordinary things become harder when you do not know the local system.
Insurance is a good example.
The quotation may be in Greek.
The property may need to be described in a way that is unfamiliar to you.
A word such as “renovated” may mean something completely different to the owner and to the insurer.
And a policy that looks familiar because you had insurance in another country may work differently in Greece.
That is where I try to help.
Not by pretending everything is simple.
By explaining what can be done, what cannot be done and what still needs to be checked.
Sometimes the answer is no
This matters to me.
If a property cannot get the cover you are asking for, I would rather tell you.
If your existing policy already does the job well, I do not need to replace it.
If an available option does not make sense for your situation, I would rather lose the sale than pretend otherwise.
Insurance works badly when the conversation starts with:
“How do we sell this?”
It works much better when it starts with:
“What does this person actually need to know?”
My professional role
I am a registered insurance agent and an ERGO network partner based in Chania, Crete.
I provide insurance proposals through that professional relationship.
I am not an independent whole-market broker and I do not claim to compare every insurer in Greece.
What I can do is understand your situation, explain the options available to me, point out the important differences and help you make an informed decision.
How I Work With My Clients
1. Insurance documents in English — yours to keep
I provide English-language reference translations of relevant Greek insurance documents, including policy terms and application documents where applicable.
These are written documents, not just verbal explanations. You can save them, read them carefully, discuss them with someone you trust and return with questions whenever you need clarification.
The translations are provided for understanding and reference and do not replace the applicable official insurer-issued documents.
I also help you identify important details such as insured amounts, deductibles, limits, exclusions and special conditions.
2. A quick response — and same-day issuance when possible
I make every effort to respond to enquiries on the same working day.
Where all required information is available and the insurer's requirements are satisfied, straightforward policies may be issued on the same day.
Some cases require additional time. Older buildings, unusual construction, properties left unoccupied for long periods or other special risks may require further underwriting assessment.
I will explain what information is needed and keep you informed while the insurer reviews the application.
I will not promise approval or cover before it has been confirmed.
3. Personal service, backed by decades of experience
I personally manage my clients' insurance needs. You deal directly with me, George Papadimitriou, an insurance agent and ERGO network partner based in Chania, Crete.
Although I handle my clients' enquiries personally, I am not on my own.
I work closely with the ERGO insurance office in Chania, supported by two senior insurance professionals who mentor and guide my work and have at least 75 years of combined experience in the insurance industry.
Their knowledge and support are particularly valuable when dealing with complex cases or situations requiring additional assessment.
You have one person to contact, with guidance and support from two experienced senior professionals.
An Established, High-Performing ERGO Office
The ERGO insurance office in Chania ranked among the top three offices for insurance production in a comparison of 33 offices within its network, based on the 2026 year-to-date production figures through August.
I believe it is important to distinguish between what may be possible, what still needs underwriting approval and what has actually been accepted.
That is the standard I aim to maintain in every case.
4. Your decision, without pressure
Requesting information or an insurance proposal does not commit you to purchasing a policy.
You can ask questions, review the documents, take time to consider the proposal or decide not to proceed.
If you choose not to continue before entering into an insurance contract, I do not charge you a cancellation penalty or an additional fee simply for declining my proposal.
You are welcome to contact me again at a later date.
My role is to help you make an informed decision, not to pressure you into a quick one.
5. Help coordinating with your property professionals
Some properties require additional information before an insurer can assess the risk.
You may need construction documents, renovation details, information about how the property is used or confirmation of who supervises the home while you are abroad.
With your permission, I can communicate directly with your lawyer, engineer, accountant or property manager to clarify insurance-related information and help move the application forward.
There is no additional fee from me for ordinary coordination relating to your insurance application. Any independent fees charged by other professionals remain separate.
This coordination does not replace legal, engineering or other specialist advice.
6. Your rights are explained in writing
Your insurance documentation includes information about the rights of objection, withdrawal and cancellation applicable to your contract, including relevant procedures and deadlines.
I can help you understand where to find this information and how to follow the applicable procedure.
The availability of these rights, their deadlines and any premium refund depend on the particular insurance contract and legal requirements.
7. Support after your policy is issued
Your circumstances and insurance needs may change.
You may renovate your property, begin renting it, leave it unoccupied for longer periods or need to report damage.
You can contact me about changes that may affect your cover, renewals or the steps required to notify the insurer of a claim.
I can assist with communication and explain the relevant procedures. Decisions about coverage and claim payments remain subject to the insurer's assessment and the policy terms.
You can speak to me directly
There is no call centre and no anonymous support queue.
If you contact Asfalizome, you are speaking to me.
You can meet me in Chania or contact me remotely from elsewhere in Greece or abroad.
If you want help with a property, health insurance, liability or another insurance need in Greece, tell me what you are trying to solve.
We can start there.
Official verification
Professional registration can be checked independently
The official Greek register lists Georgios Papadimitriou, GEMI 188267158000, category Insurance Agent, special registry number ΧΑΝ / 424, and Chania Chamber of Commerce and Industry.
Registered business address: 2nd Parodos Venizelou Sofokli, Mournies, Chania 73300, Greece. Client service office: 118 Kissamou Street, Chania, Crete.
Check the official insurance intermediary register